Questions & Answers

second-hand device / activation code

0 votes
Hello, 
 
I have just bought a new car which was already equipped with the evoSTART2. The activation code is shown as "already used" so I can't log in. Do you have a solution, I don't know the first owner. 
 
Thank you, 
 
Antoine 
asked 3 weeks ago in Volkswagen by Antoine Netter (130 points)

1 Answer

0 votes
Only the original owner can decide to transfer ownership of the evostart2 antenna, if the vehicle was purchased from a dealer, they have the contact information and could try to contact them on your behalf, if they do decide to transfer ownership of the antenna to you, they simply have to delete THE VEHICLE in the garage portion of the app to release the original activation code. DO NOT DELETE THE APP ITSELF.
answered 3 weeks ago by JM (61,720 points)
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