I purchased an EVO ONE with a T-Harness for my 2015 Nissan Frontier SV with Automatic Transmission, Factory Alarm and Power Door Locks. I had contacted Fortin by email prior to my purchase to ask what I needed to purchase in order to add Remote Start to my Vehicle in order to still be able to utilize my Factory Alarm with my Factory Keyfob. I had been told to Purchase the EVO ONE with the T-Harness Nissan 2. When I made the purchase, the place I purchased it from said that they programmed it for my application. I installed the EVO ONE yesterday (March 29th) using the T-Harness and making the necessary connections. I was using guide 17743, which had been recommeded to me by Fortin. Upon completing the wiring, I was able to get the Key Bypass programmed with no issues. However, when I tried to start it with the Factory Keyfob, it did not start.
So, I sent an email to the place that I purchased it from and explained the situation. In their reply, they are stating that the EVO ONE Unit was programmed correctly, but that my vehicle does not support for OEM Remote 3-times-lock option. They stated that I needed to purchase another remote, of which there are several options, or that I could send everything back for a refund.
Is this in fact correct? If my vehicle is in fact supported for OEM Remote 3-times-lock, can you please indicate all fields that should have been progammed, so that I can send it back to them to reprogram.
I feel like that they are incorrect, as my original question to Fortin stated that I wanted to use my Factory Keyfobs and retain use of the factory alarm.