Flashed EVO-ALL - just got around to install - too old now?!?!?

Question

Bought this unit new in 2021 - flashed it for my parent's van.  They've been severely ill off and on - just got time to get their van and even though I have the right firmware on it - I can't change the settings to match the install guide or do the decryptor part?  I had no idea about the 5 year old limitation - been installing these for years.  Should warn on the box because places are definetly unloading their oldest stock on people.

Answer 1

Hello,

Modules from 2018- cannot be configured using the flash link updater.

Modules from 2019+ can be configured using the flash link updater.

 

Authorized re seller and Authorized distributors are aware of this.

 

Best regards.

Comments

I understand the resellers are - but the end consumer is not.  Purchased in 2021, date on the unit I bought is 2017.  I had no idea that it mattered, I programmed it for their van in 2021 and gave it to them as a gift.  My mom had major heart problems, dad battled cancer over the next few years - their van was not the priority.  They are both now doing well and were able to go on a vacation, leaving me time to do the install.  My frustration is that I have a unit I paid for and programmed back in 2021 with zero indication it was a ticking time bomb.  I went ahead and bought a new one and have them all set - I'm just frustrated that I have theirs and the one from my last vehicle (which admittedly is even older) that I thought I'd be able to reuse, but they are just e-waste now because of an arbitrary date.  I'd understand if the hardware changed and a 2017 unit wouldn't support a 2025 vehicle, but I literally already have the 2013 van programming in the 2017 unit - I just can't do anything with it because of the arbitrary age thing.....

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Thank you for your feedback, I will pass it along to my superiors to take into consideration for future cases such as this.

Best regards.

Answer 2

This company is definitely practicing bad behavior. Will never biy Fortin again. CRUTCHFIELD.COM sold me a USED UNIT from 2018 and I could not flash it straight from the box. 0/5 will never ever buy another Fortin item ever.