Remote start keeps deprogramming from Evo one

Question

Evo one with Evo start keeps deprogramming the remote start, I program the Evo one the be use as alarm and remote start the system works for a couple times then out of nowhere the system changes and only works as alarm, some how the remote start gets deactivated, I removed the Evo one and connected to the flash link in the computer the system shows that Evo one is working as alarm only, so I flashed the Evo one again to work as alarm and remote start then connect back to the car the remote start works for a couple times using the app then the Evo one goes back to work as alarm only, I tried many times flashing the Evo one again to work as alarm and remote but after a couple times working properly the system goes back to alarm only

Answer 1

Hello,

What is the S/N number to the evo-one?

When the remote start stops working, does the vehicle react at all when you send start from the app?

When the remote start stops working, does the start icon in the app change?

Thank you.

Comments

SN: 002B04 669302

It goes like this program the Evo one in the computer, install Evo one in the car, use the app to remote start it works couple times maybe a day or two then remote start stops working, when I press the button in the app for the remote start it's said car starts but nothing happens in the car, lock and unlock works perfect, then remove Evo one from the car connected to the computer the settings of the Evo one says that is programmed for alarm only, ( so went from been remote start/alarm program to alarm only while installed in the car). No change at all for the icon, the only thing that I noticed is the hood icon, when is working properly the hood have no color unless remote start is activated goes from white to light red and the fan and light icons on, when the deprogramming happens the hood looks light red all the time

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In the bypass options of the evo-one turn off A11 and save it in the off position. Then re install ensuring remote start and alarm are working.

The module/app is sensing a hood open status, if the unit detects hood open it will not remote start.