Questions & Answers

2014 ram wont start after changing vehicle type in software

0 votes
Hi, i updated my device's selected truck. when i bought my evo from amazon it was setup for a 2015 ram 1500. my truck is a 2014 3500 diesel. after updating that; the truck wouldn't start anymore. I went ahead and re-did the key decrypting process and now i have the blue light flashing when i lock but the truck will not start. after that didnt work, the only thing i changed was in the software. I selected option "diesel" and i turned off the "lock unlock lock" option. other than that everything is at default. does anybody know whats wrong here?!
asked Jun 28 in Ram by joe tom (180 points)

1 Answer

0 votes
Best answer
What is the service number to the module?
answered Jun 28 by Derek (151,130 points)
selected Jun 28 by Robb
hi Derek, thanks for the reply.


Service #: 003606 001980


is there anyway i can downgrade to get this back to the firmware it was before?

it came with 74.19 when i bought it.
The firmware is not the issue.


You forgot to enable option D1.1 as well as option D1.3 and D1.6.


Click on option D1 to expand it and enable the above mentioned options, save the options, then re test in the vehicle.
Hi Derek, thank you very much for the support. Unfortunately enabling those additional options didn't help.

here is a list of the options that are enabled:

All A options.


D1, D1.1, D1.3, D1.6, D2



thanks again Derek